FAQ

How do I order?

Please use the contact us section of the website and we will advise you of your nearest stockist.
By double clicking on the range heading all shoes will then be displayed at once in a gallery view.
For made to order AS Handgrade shoes for our clients based in America we respectfully request that you contact Leffot, New York info@leffot.com

How to care for my shoes?

We strongly recommend that you use shoe trees for your shoes as they help air and maintain the shape of the shoes. Always use a shoe horn and polish your shoes regularly. Never wear new leather soled shoes for the first time in wet weather and always allowed to dry naturally when worn in the wet, preferably with Alfred Sargent shoes trees inserted.We use Saphir products and recommend that these are used to maintain your shoes.

Interested in becoming an Alfred Sargent Stockist?

Please contact us on mto@alfred-sargent.co.uk for further details.

Looking for advice about shoes for a special occasion?

Often, we make shoes for clients as gifts for their partners, friends, and family. We will happily include special messages either in the box or written in the linings of the shoes and guarantee that they are ready and received on time!

Concerned about your privacy?

We take this issue very seriously. Customer details are never passed on to any third party and payments can be made via credit/debit card or transfer if you prefer to contact us. We do add your email address to our monthly newsletter group if you would prefer us not to do so or wish us to remove it, it shall be done instantly.
If you contact us and provide an email address or contact number we will keep them on file. Again, should you wish for us to remove the details, please let us know.

Are you looking renovate or repair your existing Alfred Sargent shoes?

We offer a full refurbishment service. This can range from a full re-sole and re-heel to just a refinishing of the edges and uppers. We do not accept shoes for repair that have been repaired by anyone other than ourselves.